RETURNS SECTION CONDITIONS ON WHICH WE ACCEPT THE RETURN
- COLOR OTHER THAN PURCHASED
- SIZE OTHER THAN PURCHASED
- PRODUCT NOT IN CONFORMITY OR DEFECTIVE (IN THIS CASE THE CUSTOMER MUST OPEN THE PACKAGE TO VERIFY)
IN THESE 2 CASES, SINCE THE PRODUCTS ARE VISIBLE (COLOR) AND LABELED (SIZE) THE CUSTOMER MUST NOT OPEN THE PACKAGE, NOT NECESSARY OR THE RETURN GUARANTEE WILL BE VOID.
FOR ALL CASES 1) 2) 3) THE CUSTOMER MUST MAKE A RETURN REQUEST THE SAME DAY OF RECEIPT OF THE GOODS BY EMAIL TO THE EMAIL ADDRESS OF LEOPARD ( RETURNS SECTION )
THE CUSTOMER WILL BE PROVIDED WITH A COURIER'S LABEL TO PUT ON THE PACKAGE X THE RETURN WITHIN THE DAY AFTER THE RETURN REQUEST
THE CUSTOMER WITHIN A MAXIMUM OF 2 DAYS FROM RECEIPT OF THE GOODS MUST 'GO TO THE HEADQUARTERS + NEIGHBOR OF THE COURIER INDICATED BY US FOR THE RETURN OF THE PACKAGE TO BE MADE UNDER PENALTY OF FORFEITURE OF THE GUARANTEE
THE CUSTOMER WILL NOT BE REFUNDED BUT WILL BE GIVEN A NEW COMPLIANT PRODUCT IDENTICAL TO THE ONE PURCHASED.